Customer Service Claims Representative (Progressive Insurance)

Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, we have turned the insurance industry upside down through our innovative services and use of technology. Working at Progressive means having extensive career path opportunities and the chance to work with diverse, bright colleagues in a dynamic atmosphere where results are rewarded. As the fourth largest auto insurer in the country, we have a reputation for being a company doing business the right way with solid core values. Come join a team of enthusiastic people who are changing the insurance industry one big idea at a time.

Claims Customer Service Representative

We are always looking for smart, outgoing people. Come join our family and work for a company that was voted one of the “Best Places to Work in Central Texas” by the Austin Business Journal and named one of the Austin American Statesman’s “Top Workplaces” in 2011!

Have you ever been involved in an auto accident or had to report a claim? Then you understand how stressful the situation can be. Our Claims Customer Service Representatives are those caring individuals who take those calls and help people by setting up claims. They do this by keeping an eye on the details and providing the best possible customer service!

Start Date:
January 9, 2012

Training Schedule (Paid Training):
Monday- Friday 9:00 AM – 6:00 PM

Work Schedule (after training):
10:00 AM – 7:00 PM

Required Days: Monday, Wednesday, Thursday, Friday and one weekend day

Pay Rate:
$13.00 – $14.00/hour

Progressive offers:
*Bonus program based on the company’s performance
*Comprehensive benefits (medical, dental, vision, etc)
*Flexible shifts, casual dress, and great corporate culture
*On-site clinical care and fitness center
*Paid training
*Ongoing training and career advancement
*401K with a 6% company match

Knowledge, Skills and Experience Needed:
*High School diploma or equivalent required
*Minimum 2 years of post secondary education or 2 years work experience in a complex customer service environment
*Proven job stability including 1 year with past employer
*Proficient in computer window-based programs with excellent navigational skills
*Excellent communication and customer service skills
*Bilingual English/Spanish is a plus

Progressive is a place where you are celebrated for the person you are, the ideas you bring and the energy you invest.

Apply now to find out what it’s like to be a part of this exceptional group of collegial individuals or “Explore your Progressive Side” by visiting us jobs.progressive.com. Once you complete your application, you’ll be able to monitor your status in the hiring process by logging back into your profile at any time. A representative from our Talent Advisor Group will be in touch if you are under consideration and moving forward in the process.

Equal Opportunity Employer, M/F/D/V.

To Apply for this position, please CLICK HERE

* Location: Progressive Insurance
* Compensation: Competitive
* Principals only. Recruiters, please don’t contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

Customer Service Claims Representative (Progressive Insurance)

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Customer Service Claims Representative (Progressive Insurance)

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